Frequently asked questions
Do you ship worldwide?
Yes, we're offering free worldwide delivery for limited time. Once your order is processed, you’ll receive a tracking number so you can follow your package every step of the way.
How long does delivery take?
Orders shipped within Europe typically arrive within 5–7 business days. Deliveries to other parts of the world usually take 7–16 business days. Delivery details and tracking information will be provided in your confirmation email.
What if it doesn’t fit?
No worries. We offer easy returns and exchanges. If the size isn’t right, you can request an exchange or return within our return window.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package at any time until it arrives.
How can I contact customer support?
Our support team is available via email: support@tussmode.com. If you have any questions about your order or need assistance, feel free to contact us and we’ll respond as quickly as possible.
