Informações de contato
Contact Tussmode Customer Service
Need help with your order, sizing, returns, or anything else? Our customer service team is here to assist you. We typically reply to every message within 24 business hours.
1. Customer Support Email
The fastest way to reach us is by email:
2. What We Can Help With
- Order status and tracking
- Shipping, customs, and delivery questions
- Returns, refunds, and exchanges
- Sizing, fit, and product details
- Materials, care, and maintenance advice
- Account, login, and billing
- Promotions, gift cards, and discount codes
- Partnerships, wholesale, and press inquiries
3. Response Time
Monday-Friday: replies within 24 business hours. Weekends and public holidays: next business day. During peak periods (Black Friday, Christmas, sale events), response times may extend by 24-48 hours.
4. Before You Contact Us
Many quick questions are answered in our policies:
5. Tips for a Faster Reply
- Include your order number in the subject line.
- Describe your issue in 2-3 clear sentences.
- Attach photos if the issue is product-related (damage, fit, wrong item).
We look forward to helping you. — The Tussmode Customer Care Team.